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Tembo Card

Overview

Enjoy unlimited possibilities and convenience with TemboCard Visa. This card provides instant and safe access to your bank account from any place and at any time. Secured by VISA Electron, TemboCard Visa is a globally accepted model of paying electronically, through any VISA affiliated merchant outlet or VISA affiliated ATM worldwide.

Why TemboCard Visa?

  • Access your account on ATMs worldwide and more than 1,500 in Burundi where Visa Cards are accepted
  • The flexibility of using the USD card at ATMs, POS, and online
  • The flexibility if using the BIF card on local CRDB ATMs and other bank's ATM within Bi-switch.
  • Track your spending and manage your budget easily on every transaction from your bank statement.

  • Enjoy unlimited possibilities and convenience with TemboCard Visa to pay anywhere, anything and anytime online;
    • Shop from any website and App including Amazon, Shein, eBay, and AliExpress.
    • Subscribe to movie channels including Netflix, Amazon Prime, and HBO
    • Buy any App services you want from Google Playstore and App Store.
    • Book flight tickets direct from Airlines
    • Book for hotels worldwide on Booking.com, Hotels.com, Expedia and AirBnB
    • Connect your Tembocard with Paypal to make payments more safely and check out easily
    • Swipe your TemboCard Visa at any POS

FAQs

If an application (replacement or renewal) is done within Burundi branches delivery will be within two weeks. Customers that have applied for FAO cards (Fast Account opening) will receive their cards immediately upon application/opening of accounts while cards for diaspora customers will be given to their chosen person with power of attorneyy

Customer can use their CRDB SimBanking to block their cards or can contact our call center or visit a CRDB bank branch near them for assistance.

The customer should visit a CRDB branch near them to fill out a chargeback form which will initiate the investigation into their complaint.

The Card Verification Value/Code (CVV/CVC) is the final three digits of the number printed on the signature strip on the back of your card. Customer will be required to enter it when transacting Online payment transactions.

To prevent an interruption in usage of your debit card when traveling it is advised that you call the telephone number on the back of your card or visit a branch to ensure your card limits suffice the transaction values you intend to participate in.

The TemboCard linked to an account in BIF (Burundian Francs) can only transact on local CRDB ATMs and on other bank's ATMs integrated within Bi-switch.

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